1. Introduction and Scope of Privacy Policy
arai333 ("we", "our platform") take our responsibility to protect the privacy of every user who accesses our official website at arai333.net. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and outlines our practices regarding the collection, use, disclosure, and protection of your personal data.
This Privacy Policy applies to all users who register an account, make transactions or simply browse the arai333. By using our services, you agree that your personal data may be processed in accordance with the terms set out here. If you do not agree, please discontinue use of our platform.
Core Principles: arai333 only collects data that is strictly necessary, uses it solely for the stated purposes, and will never sell your personal data to any third party for marketing purposes.
2. Types of Personal Information Collected
arai333 collects various types of information from users depending on how they interact with our platform. Below is a summary of the information we may collect:
2.1 Information You Provide Directly
- Registration information: Full name, date of birth, Malaysian identity card number (MyKad), email address and mobile phone number.
- Financial information: Malaysian bank account details, e-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), DuitNow or FPX information used for deposits and withdrawals.
- KYC verification documents: MyKad copy, recent bank statement or proof of address submitted during the identity verification process.
- Communications: Any messages, complaints or enquiries you submit to the support team arai333 via live chat or email.
2.2 Automatically Collected Information
- Technical data: IP address, device type, operating system, web browser type and version.
- Usage data: Pages visited, time spent on each page, game preferences (football, badminton, baccarat, slots, e-sports), betting history and transaction records.
- Location data: General geographic location based on your IP address, used exclusively for geographic compliance and account security purposes.
- Cookies and similar tracking technologies: Session information, user preferences and website usage analytics data.
Important Note: arai333 never stores your PIN, online banking passwords or credit/debit card details. All financial transactions are processed directly through authorised payment providers such as Touch 'n Go, GrabPay and the FPX system.
3. How arai333 Uses Your Personal Data
Every piece of personal data collected by arai333 is used only for the legitimate purposes stated below. We will not use your data for any other purpose without first obtaining your consent.
| Purpose of Use | Data Types Used | Legal Basis |
|---|---|---|
| Identity verification & account registration | Name, MyKad, email, phone number | Contractual necessity |
| Processing deposits & withdrawals | Bank account / e-wallet details | Contractual necessity |
| Fraud prevention & security | IP address, device data, transaction history | Legitimate interests |
| KYC compliance & anti-money laundering | Identity documents, bank statements | Legal obligation |
| Customer support | Name, email, account history | Contractual necessity |
| Platform improvement & analytics | Usage data, analytics cookies | Legitimate interests |
| Promotional notifications (where permitted) | Email, phone number | User consent |
If arai333 wishes to use your data for purposes not listed above, we will contact you beforehand to obtain your explicit consent.
4. Information Sharing and Disclosure
arai333 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where we need to share your information with the following parties:
4.1 Payment Service Providers
To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (Maybank2u, CIMB Clicks), the required transaction details are shared with the respective payment provider. These providers are bound by strict confidentiality agreements and may only use your data to process your transaction.
4.2 Relevant Authorities
arai333 may be required to disclose user information to Malaysian authorities when mandated by law, court order or official investigations related to fraud prevention and anti-money laundering. Such disclosures are made only when strictly necessary and within the scope prescribed by law.
4.3 Technical Service Providers
Some platform features arai333 is supported by third-party technology providers including hosting services, analytics and cybersecurity systems. Each provider is contractually bound to protect your data and prohibited from using it for any purpose other than the services they provide to us.
5. Data Security Measures
The security of your personal data is our highest priority arai333. We implement multiple layers of technical and organisational safeguards to keep your information protected from unauthorised access, loss or misuse.
- SSL/TLS Encryption: All data transmitted between your device and our servers arai333 is protected with 256-bit SSL encryption. This covers login credentials, transaction data and customer support communications.
- Two-factor authentication (2FA): Users arai333 are encouraged to enable 2FA to add an extra layer of security to their account.
- 24/7 Monitoring: Our systems are monitored around the clock to proactively detect any suspicious activity or unauthorized access attempts.
- Internal access controls: Only staff arai333 with a specific need-to-know role are permitted to access users' personal data, and all access is thoroughly logged.
- Regular security audits: Platform arai333 undergoes regular security assessments by independent experts to ensure our infrastructure consistently meets the latest industry standards.
Remember: While we take all reasonable measures, no digital system is 100% secure. You are also responsible for keeping your password and account login details confidential. arai333 yours. Do not share this information with anyone.
6. Use of Cookies and Tracking Technologies
arai333 uses cookies and similar technologies to enhance the user experience on our platform, ensure smooth website functionality, and understand usage patterns for continuous improvement.
6.1 Types of Cookies Used
- Essential cookies: Required for core platform functions such as login session verification and language preferences. These cookies cannot be disabled.
- Performance cookies: Collects information on how users interact with the website arai333 – most frequently visited pages, response times and similar metrics. All data is aggregated and does not identify individual users.
- Functional cookies: Stores user preferences such as language selection and display settings to improve your browsing experience.
6.2 Managing Cookies
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the platform arai333. For detailed guidance on managing cookies in popular browsers such as Chrome, Firefox or Safari, please refer to the help section of the respective browser.
7. User Rights Regarding Personal Data
Under Malaysia's Personal Data Protection Act 2010, you as a user arai333 holds the following rights regarding the personal data we store about you:
8. Data Retention Period
arai333 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
- Active account data: Retained for the duration your account remains active at arai333.
- Financial transaction data: Retained for a minimum of 7 years in compliance with Malaysian accounting and anti-money laundering legal requirements.
- KYC records: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later.
- Support communication data: Retained for 2 years from the date of the last communication.
- After account closure: Data will be deleted or anonymised within 90 days after the mandatory retention period ends, unless a legal requirement necessitates longer retention.
9. Links to Third-Party Websites
Website arai333 may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the arai333 only. We are not responsible for the privacy practices of any other websites you may access through links on our platform.
We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information. The presence of links to third-party websites on the arai333 does not mean we endorse or guarantee their privacy practices.
10. Contact Us About Privacy
If you have any questions, concerns or wish to exercise your rights regarding personal data held by arai333, please contact us through the following channels:
- Email: support@arai333.net
- Live Chat: Available 24 hours a day, 7 days a week via the chat button on the platform arai333
We are committed to responding to all privacy-related inquiries within 14 business days. For more complex requests such as data deletion or data export, processing may take up to 30 business days. You will be kept informed of the request's progress via your registered email.
arai333 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Any material changes will be communicated to users via an in-platform notice or email at least 7 days before taking effect.